We take care of the details; hospitality management, advertising, sales, payments, taxes, housekeeping, maintenance, repairs, and everything in between.

Our Services

  • Hospitality & Guest Experience Management

  • Call Center & Online Booking 24 hours a day

  • Web development, mobile-friendly responsive website designs

  • Internet Marketing & SEO, referral web traffic, PPC strategies

  • Inventory and channel management including OTA accounts

  • Database curation and direct marketing strategies for repeat business

  • Data driven revenue optimization

  • Accounting and bookkeeping

  • Owners reports and relationship management

  • Housekeeping, maintenance and repairs

  • Local event promotion and hosting

Southern Resort Group has increased our direct bookings and reduced our reliance on OTA’s. They’ve improved many aspects of the guest experience as well as the property ownership experience.
— Residences at Biltmore